University of Florida Information Technology.
Learn how to set up your GatorCloud email on an iPhone and change your password.
What can I do for you today? Hey, I’m new to UF and I need help connecting
the GatorCloud email to my iPhone. Can you help me out with that?
Yeah I can definitely help you out with that. All you’ll need is your GatorLink account
information and a connection to the Wi-Fi. I’m already connected to the Wi-Fi.
Perfect, then let’s just go ahead and start with your phone then.
So what you’ll want to do is go to ‘Settings” right here, and then from Settings you’ll
want to scroll on down to ‘Mail, Contacts, and Calendars’.
Then you’ll hit ‘Add Account’. Now, where most students mess up is they hit
‘Outlook.com’, because you know it’s an Office365 Email, but what you really want to do
is hit ‘Exchange’. When you tap on Exchange, it’ll ask you for
your email and password, so you can go ahead and enter that information.
My email is “brianbasketball”. So what you’ll want to do is put [email protected]
What about the description? For the description you can put whatever you
want, but we typically recommend people put UF Email.
That way you don’t have any issues finding it.
Go ahead and hit ‘Next’, then save your preferences and you should be good to go.
Wow, that was easy. Right, now before I let you go let me go ahead
and show you how to change your password, I mean inside the mail system when you actually
have to change your UF email, because otherwise you’ll get locked out of your account.
So what you’ll do here is go to ‘Settings’ and back to ‘Mail, Contacts, and Calendars’.
Since we just set up your account, click on ‘UF Email’ followed by your GatorLink username @ufl.edu. Just change the password that’s there already, and click ‘Done’ when you’re finished. And you’ll just have to do that every year
when you change your password, but beyond that you shouldn’t run into any problems or
interruptions. Thank you so much.
No problem. If you have any more issues, feel free to
give us a call back or come through. Our phones are actually open 24/7, so you’re
free to give us a call at any time. You’ve been a great help.
No problem. For 24/7 support, email [email protected],
or you can give us a call at 352-392-HELP.